Making Muni Faster and More Reliable by Speeding Up Boarding

Some of the most important changes for San Francisco's Muni system are also the simplest ones. In the first of our five-part series on creating a faster Muni, we focus on bus stop boarding. By instituting a prepaid boarding system called proof-of-payment, Muni could dramatically quicken the boarding process, speed service and improve reliability.

Under the system, riders who have a monthly Fast Pass, a transfer, or a TransLink card could board through any door on the bus. Instead of showing the driver proof-of-payment, passengers just hold on to their transfer or ticket, and fare inspectors randomly board vehicles to check for payment. That's already how it works on Muni's light rail vehicles when they run on the street, which has led to faster boarding times and lower fare evasion rates.